Ordering!
How this all works…
Our customers always receive a 20 page 10x10 album & all the images on a wooden USB. Done & done.
We have been helping our clients make beautiful artwork of their loved ones for over a decade. In this process and over the years we have come to learn what works and what doesn’t. Many photographers leave the process open ended and we have found that it drags on for months (and literally years sometimes!) and nothing ever gets ordered. .
We have tweaked and refined our online ordering process & policies to ensure the most pain-free and productive process possible! Some of it may be new to you, but rest assured, our policies are in place to help you, our valued client, make the most of hiring us. You hired us in order to have great images in beautiful products right?! We want to empower you and arm you with some great info! We think it will help you a ton in placing in your order. And remember Geneve is just a phone call away if you have any questions.
Lumina Guide to Ordering
Remember there is no minimum, and no maximum order! If you want to just order a few prints or go for an extravaganza - no judgement zone here! :) Go for it. We want you feel happy with your purchases and not pressured either way.
The gallery will be online for 1 year (you will be reminded 7 days before it expires). You will also be sent a gallery reminder around the holidays for some fun gift ideas.
You will receive a 10x10 Session Album + an entire set of complimentary high resolution jpgs on a wooden Lumina USB that includes every image from the session. We value albums a lot and think they stand the test of time more than anything other item we make. It’s quite a value!
You will see many different products in your online gallery “shop.” Some are single image items and some are packages where you will need to choose multiple images. Don’t ever hesitate to contact us with any questions!
We recommend looking around at the items before placing orders. Unfortunately, our gallery lab does not save orders for later. But the great news, is that you can place multiple orders within the 1 year period.
We offer FREE shipping on all Albums, Gallery Wraps & Bamboo Wall artwork and also on all regular print orders. There is a small separate shipping fee on wooden & glass image boxes, mini books, and albums because they are all hand crafted from different sources.
Once the 1 year ordering period has ended, we may contact your with questions to make sure you received all the artwork you would like.
If you have questions, we are happy to explain our philosophy on all of this!
Some popular ordering ideas
The 10x10 Session Album
If you are going to only order one thing, we recommend the 10x10 Session Album. Why? Because not only is it a beautiful record of your family right now, but it also contains most images from the session. And importantly, it’s the only product we offer that includes the entire set of high resolution jpgs (remember, no watermark!) on a wooden USB. An album will be handed down generation to generation long after the wall artwork has been replaced too. It’s a small investment, but one you will never regret.
Set of 3, 6 or 9 Bamboo Wall Art
Our most popular options by far. These are natural, compact, and modern way to display your artwork. They don’t take up nearly as much room as the Gallery Wraps. You only need a 20” across x 40” vertical wall space to create a stunning gallery that you will smile at every time you walk by it (go measure this now on a fun wall in your house - its surprisingly small). You can also break these up into different rooms over the years as you re-decorate ior as kids head off to college dorms etc. The 9 Bamboo makes a particularly impactful wall series.
Set of 3 or 5 Gallery Wrap Wall Art
If you want to make a statement with one purchase, the set of 5 makes for a stunning wall presentation over a sofa or in a special area. Contact us if you have any questions on where and how to hang. The Set of 3 also makes for a very nice collection.